Apptools Support Portal

Getting direct AVAST Business Support via your AVAST Business Management Console

Nicholas Carlton — Sat, 08 Jan 2022 08:20:00 +0000

Follow the screen guide below to get direct support from AVAST Business Technical Team

Click 'Help & Resources', then click 'Contact Support'

In the next screen, choose from the 4 methods of getting technical support

Adding new devices in AVAST Business Management Console

Nicholas Carlton — Sat, 08 Jan 2022 08:00:00 +0000

IMPORTANT Note: Before doing the installation. Remember to uninstall any old antivirus first. Then restart the computer.

Click on Add new device

Select Windows or Mac, then select method of downloading installer

AVAST online console - Accessing support articles and submitting online support ticket

Nicholas Carlton — Tue, 20 Jul 2021 10:10:00 +0000

Click on "Help & Support" in the bottom left corner.

Refer to the "Support Documents" by clicking the "Support Documents" button.

"Contact our Support" to do a Online Chat.

Set up your AVAST Business Management Console

Nicholas Carlton — Sat, 08 Jan 2022 04:00:00 +0000

1. The AVAST console system will send you an email invitation

Click on the 'Accept Invitation' button

2. In the next screen, click 'Create an account'

3. Then follow the wizard to finish your console account set up. After that you will enter the console dashboard.

3a. If the following screen appears,...

Avast Consumer Refund – How to Request a Refund

Nicholas Carlton — Thu, 04 Jun 2020 07:28:00 +0000

If you’d like to request a refund for your Avast consumer subscription, please follow these steps:

Go to the Avast Support page
Open your browser and visit: https://support.avast.com/avast/en/gb/home/current/contact

Choose the relevant product area

Select Consumer (home) support.

Pick the product that matches what you purchased (for example, Avast Premium Security, Avast SecureLine VPN, etc.).

Select the topic related to billing...

Display and copy AVG license number

Nicholas Carlton — Tue, 11 Dec 2012 12:00:00 +0000

Please Note: The steps in this article relate to the AVG AntiVirus or AVG Internet Security products. If the instructions below do not apply to your product, you may be using the newer AVG Internet Security - Unlimited.

Instructions

If you need to find or copy your AVG license number, proceed as follows:

Open your AVG program.

In the top menu, click Support.

Your license number...