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Outlook Mobile App for iOS setup

By Nicholas Carlton
January 1, 2001

Notes:

  • Outlook for iOS will only sync emails for the last 30 days or 1000 items per folder. At the moment Microsoft has set this limit by design and cannot be changed.

  • ActiveSync Credentials Are Case-Sensitive.

Exchange Mail

  1. Go to Apple App store and download the Microsoft Outlook app image.png

  2. Open Outlook and tap Get Started.
     

  3. Enter your full email address and tap Add account.
     


    Note: If you see Microsoft 365 logo and Microsoft account, select Not Office 365 option at the top.
     


    Then select Change Account Provider > Exchange.
     


    Then enter the email address and password and tap Sign In for automatic configuration.
     

  4. If automatic configuration fails, enter all the settings manually. To show all server settings, toggle Use Advanced Settings On.

    • Server name: your Exchange Proxy server name.
      Please email support@apptools.com.sg if you do not know the server name spelling

    • Domain: leave it blank
      Username: specify the full email address

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