You can also cancel your AVG subscription via AVG MyAccount. Please note, that you may need to set up a new AVG MyAccount even though you are receiving emails from us. The AVG MyAccount is an optional service and is not created automatically for all customers.
To cancel your subscription from AVG MyAccount, please follow these steps:
- Visit the AVG MyAccount login page and use your email address and password to log in.
Tip: If you receive a message that your email address is not in our database, please follow the article Create an AVG MyAccount and please create your account with the email that you used when you originally purchased your AVG product.
- Once logged into the AVG MyAccount, click My Products at the top of the page.
- Click the arrow button next to your product to expand the product description, and then
- Click Cancel Subscription.
- Click Cancel Subscription in the pop-up to confirm the action.
The extension for the next period will be cancelled and you will not be billed further.